We can easily make changes to your order, or update your shipping address, as long as your order hasn’t been shipped. Please contact our Customer Care team at info@sleeperbuds.com to let us know how you wish to change/cancel your order.

Once order is placed, it usually takes 1 business day to leave our warehouse. Working days are currently defined as Monday to Friday (excluding US holidays).
Please note: Inclement weather conditions may delay shipments. We are not responsible for late deliveries due to weather and natural disasters.

We offer free shipping to all US addresses via USPS Ground Advantage.

For non-US shipping addresses, FedEx shipping option will be offered at checkout.

On all international orders, import duties and taxes are not included in the price at check-out. These charges will be collected by the shipping service upon delivery. Please check with your country's customs office to determine these costs.

If you are not completely satisfied with your purchase, you may return your item(s) within 30 days of receipt for a refund. Please find more information here. Please note that Sleeper Plugs are non-returnable.

If you received an incorrect item, please contact us at info@sleeperbuds.com with a photo of the incorret item and your order number.

If you haven't already, please try looking for the package somewhere near your front door or asking your neighbors. Sometimes, postal workers leave packages near doorsteps and not near residential post office boxes. Also, a well-meaning neighbor might have taken your package inside their house for safekeeping or for protection against the rain or other bad weather.

We have also seen packages to deliver 1-2 days after it has been marked as delivered. Kindly allow a few days to see if the package shows up. If package is still missing, please get in touch with us at info@sleeperbuds.com.

Yes. Sleeper Speaker will work with almost all types of pillows that are made with flexible material such as cotton, feather or memory-foam.

The fluffier and less dense material will transmit more volume of sound. Bass response will greatly vary depending on the mattress, bed sheet and pillow type.

No. However, you can set up a power-off timer on the device, and/or manually power off.

Yes. In MicroSD (storage) mode, there is no emitted Bluetooth signal.

It will work fine. More dense material such as memory foam transfers less volume, in which case you can flip the speaker and have speaker side up to increase total volume.

It will play in file name alphabetical order. You can skip or go to previous tracks by long-pressing volume buttons. There is no shuffle and repeat function.

When turning on Sleeper Wireless, please do not let go of the power button even after you hear "Power On." Continue to hold and you will hear, "Battery..." continue to hold until you hear, "Ready to pair." At this point, you should be able to see ADV. Sleeper on your bluetooth setting to choose.

Sleeper Breathe mouth tape forces your mouth closed and directs air through your nose. It promotes improved sleep for you and your partner.

No. Our bodies have natural instincts that will wake us up if breathing becomes difficult due to congestion. Breathing through the mouth can cause the blood vessels in the nose to produce mucus and swelling. Therefore, using Sleeper Breathe mouth tape can help alleviating stuffy nose in some cases. The tape is also woven fabric allowing adequate amount of air to pass through. You can practice using the tape during the day to get accustomed to nose breathing before using them at night.

Yes. Many people are unaware that practicing nose breathing can improve nose function. Consistent nose breathing over time can dilate the airways and generally reduce congestion.

Yes, you can use Sleeper Breathe mouth tape if you have a deviated septum. It may not be suitable for everyone, and the tape may not work for some individuals. For sinus issues, practicing nose breathing can be beneficial, as it can dilate the airways and reduce congestion over time. Many start by using the tape during the day until they feel comfortable wearing them throughout the night.

We always recommend that individuals evaluate their own needs and seek the most appropriate treatment for themselves. To maintain an open airway, the tongue should ideally be positioned at the roof of the mouth. When breathing through the mouth, the tongue tends to rest on the floor of the mouth, increasing the likelihood of it falling back into the throat. Sleeper Breathe mouth tape promotes nose breathing which helps to keep the tongue in the correct position.

Yes, Sleeper Breathe mouth tape is compatible with CPAP machines. It helps eliminate mouth breathing, leading to better sleep. Additionally, it is often used to address the “air leak” issue associated with CPAP machines.

Yes. Breathing through the nose helps to slow down, humidify, condition, and filter the air before it reaches your lungs. If you struggle with asthma, taking deeper, more cleansed breaths can significantly benefit your body. For those who find nose breathing challenging, you can practice using Sleeper Breathe mouth tape during the day or before bed until you feel completely comfortable wearing them throughout the night.

If you haven't already, please try rotating the Sleeper Plugs so that the curve of the plugs match the curve of the ear canals to improve the seal. It may also help to pull the upper outer part of the ear outward as you insert the ear plugs to allow a deep fit.

With tightly rung out damp towel (water only), gently wipe away ear wax or debris.